Privacy Policy

1. Information We Collect

We collect the following types of information when you use our platform:

• Account Information: Name, email address, phone number, country of residence, and password when you register.
• Identity Verification (KYC): Government-issued ID, passport, or driver's license, and a selfie for identity verification as required by financial regulations.
• Financial Information: Deposit and withdrawal records, transaction history, and wallet addresses.
• Device & Usage Data: IP address, browser type, device information, pages visited, and time spent on the platform.
• Communications: Messages you send through our support system or contact form.

2. How We Use Your Information

We use your information to:

• Create and manage your trading account
• Process deposits, withdrawals, and trading transactions
• Verify your identity and comply with KYC/AML regulations
• Send account notifications, trade confirmations, and security alerts
• Provide customer support and respond to your inquiries
• Improve our platform, features, and user experience
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with applicable laws and regulatory requirements

3. How We Protect Your Information

We take the security of your data seriously and implement industry-standard measures including:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive account data
• Two-factor authentication (2FA) for account access
• Regular security audits and penetration testing
• Strict access controls — only authorized personnel can access your data
• Cold storage for digital assets

4. Sharing Your Information

We do not sell your personal information. We may share your data only in these circumstances:

• Service Providers: Trusted third-party providers who assist in operating our platform (e.g., payment processors, KYC verification services) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. These include:

• Essential Cookies: Required for the platform to function (session management, authentication).
• Analytics Cookies: Help us understand how users interact with the platform.
• Preference Cookies: Remember your settings and preferences.

You can disable cookies in your browser settings, though this may affect platform functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing where applicable
• Lodge a complaint with your local data protection authority

7. Data Retention

We retain your personal data for as long as your account is active or as required by law. Financial transaction records are typically retained for a minimum of 5 years in compliance with anti-money laundering regulations. You may request account deletion by contacting our support team.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on our platform. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@kairovanestcircle.com
• Through our contact form